DNA Renewal is now Cellular MD

FAQ

Shipping & Returns
We offer complimentary shipping for orders over $100, otherwise a flat rate fee of $10 is applied to your order.


Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be gently used and in the same condition that you received it. It must also be in the original packaging.


Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days


Late Or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not
received your refund yet, please contact us at info@cellularmd.com.


Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cellularmd.com and send your item to:

421 N. Rodeo Dr. Unit T-7
Beverly Hills California US 90210.